There were cigarette ashes on the bed, floors, carpet and bed.The pillows were flat and appeared yellow in color.In 2008, the company began a nationwide overhaul and remodeling of all locations.The newly designed rooms won the Travel and Leisure Design Award in 2010.This rate is the reason for the name “Motel 6.” To cut costs the brand offered coin-operated black and white television sets instead of the free color televisions offered at more upscale hotels.Motel 6 also had no on-site dining, a model that continues today.Thank you also to the Orlando Sheriffs office for allowing such a blatant act to happen and he! Because of Dorothy Princeton having no freaking clue to what customer service is the poor housekeeping at this motel and the very poor excuse for a manager that didn’t even come out of her room to address the problem the correct way my husband a disabled Iraq war veteran injured in the line of duty i.e broken back plus severe ptsd myself a survivor of 2 heart attacks the last one happening March 3 2017 plus battling many other serious medical issues and a minor son we have been sleeping in our car in the parking lot of Wal-Mart for the past 2 night no place to shower or heat up food and no money to buy any food. y housekeeper that knows about customer service and does her job better than all the other housekeepers combined is a beautiful woman named F! I will tell everyone I know family and friends about the treatment we received especially having spent approximately 8 to 10 thousand dollars at these Motel 6 establishments.What a disgrace for a motel to treat a veteran and his family this way.
Also she would always get rude and disrespectful my husband because he would ask her to rinse off the glass dish that was inside the microwave saying it’s not their job to do dishes for the customers and that it would c! Also she would never get up from her chair and address any patron that walked in unless absolutely 100% a necessity. She tried to say that we had problems with everyone at that motel, which is a flat out lie. She even went as far as to say to another girl named Ivory that works with her that ” she can freaking stand him ” as my husband walked out of the office after yet again housekeeping forgot to bring us our things.
The blankets on the beds had hole and tears in them and were badly stained and smelled of cigarette smoke. We decided this was not the place for us to get a good nights rest so we went back down to the service desk and stated our complaints and politely asked for a refund. I could not get a refund because we had entered in the room and “made it dirty” .
I asked to speak to the owner and I was told “ I am the owner” so I continued pleading my case asking for a refund.
The manager that lives on site is a freaking joke and while I am standing in the office trying to get my 6 day refund calls the front desk and says that he is still knocking on her door when I’m looking at my room on the surveillance camera where the one female cop is standing as my husband is emptying our room i pointed it out to her she looks at it and says nothing.
I know for a fact that she’s not happy with my husband because he saw her taking a bribe from a pimp that was trying to rent a room there for his whore and didn’t want to show any form of id.